Krasdale Foods Announces Leadership Appointments to Enhance Customer Experience and Operational Excellence
TL;DR
Krasdale Foods strengthens its leadership team to enhance customer experience and operational excellence, offering a competitive edge in the New York Metro grocery market.
Krasdale Foods announces strategic leadership appointments and role expansions in Sales, Retail Technology, Customer Experience, and Business Insights to streamline operations and foster growth.
Krasdale Foods' leadership appointments reflect its commitment to developing talent and supporting long-term growth, fostering a better future for independent grocers and communities.
Krasdale Foods, a 117-year-old family-owned business, elevates five employees to key leadership roles, showcasing its dedication to innovation and service excellence in the grocery industry.
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Krasdale Foods, a leading grocery distributor in the New York Metro area, has recently announced significant leadership appointments and role expansions within its Sales, Retail Technology, Customer Experience, and Business Insights divisions. This strategic move underscores the company's dedication to nurturing talent and enhancing its service offerings to retail partners.
Cynthia Ramos, Krasdale's Chief Sales and Customer Officer, emphasized the importance of these changes, stating that they reflect the company's commitment to developing leaders who are capable of delivering results, fostering a strong culture, and supporting long-term growth. Among the notable appointments, Natalie Mennis has been named Director of Customer Experience, where she will oversee Customer Service and Inside Sales. Mennis's nearly two decades of service at Krasdale have been marked by her leadership in transforming service models and elevating support standards.
Howie Kent has been appointed Director of Business Insights & Retail Technology, a role that will see him leading platform integration and analytics strategy. Kent's decade-long contribution to the company includes the development of crucial reporting and in-store execution tools. Jose Torres, promoted to Director of Sales, brings over 20 years of retail and sales leadership experience, including his recent leadership of field teams across various segments.
Carroll Arroyo's elevation to Sales Supervisor – Inside Sales and Joey Lebiak's transition to the Business Insights team as a Data Analyst further demonstrate Krasdale's focus on leveraging internal talent to drive innovation and service excellence. Gus Lebiak, Krasdale's President and Chief Operations Officer, highlighted the company's belief in its people as its greatest asset, expressing confidence in the newly appointed leaders' ability to contribute to the company's future success.
For more information on Krasdale Foods and its services, visit https://www.krasdalefoods.com.
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