Strategic Partnership in Revenue Cycle Management Highlights the Power of Collaboration

TL;DR

Two industry leaders create effective partnership, gaining competitive edge in Revenue Cycle Management.

Trust, transparency, and commitment are key in turning vendor-client relationship into strategic partnership in RCM.

Building strong networks and partnerships in RCM can drive meaningful impact in business operations and patient care.

Professional collaboration highlighted in RCM Connections shows power of relationships and community involvement in financial operations.

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Strategic Partnership in Revenue Cycle Management Highlights the Power of Collaboration

The latest feature in RCM Connections, a publication by RCR|HUB, explores the transformative partnership between Tom McCormick, Vice President of Patient Accounting at the University of Pennsylvania Health System, and Tony DiLuca, Principal and Owner of PATHS, LLC. Their collaboration exemplifies how trust and shared goals can revolutionize Revenue Cycle Management (RCM) practices.

Jena Eggert, Editor-in-Chief of RCM Connections, underscores the significance of this partnership, stating, "In RCM, relationships matter just as much as technology and expertise." The article delves into their journey from initial vendor-client interactions to establishing a strategic alliance that has enhanced RCM workflows through technology and automation.

Key insights from the feature include the critical role of professional trust and collaboration in fostering successful business relationships. It also highlights how integrating technology and automation can streamline RCM processes, alongside the importance of community involvement and patient advocacy in financial operations.

For aspiring RCM leaders, the article offers valuable advice on building robust networks and advancing career growth. "Success in RCM isn't just about systems—it's about people," Eggert remarks, pointing out that the right partnerships can lead to significant improvements in both business operations and patient care.

The March edition of RCM Connections is currently accessible to subscribers and the RCM CommUnity. For more details, visit https://rcrhub.com/rcm-connections.

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