CollectionPro Expands Healthcare Reimbursement Recovery Services with Chicago Hospital Acquisition

CollectionPro, a leading provider of healthcare reimbursement recovery and arbitration management solutions, has announced the successful acquisition of another hospital-client in Chicago. This milestone continues the company's mission to redefine how healthcare organizations recover underpaid claims, manage disputes, and maintain compliance in an increasingly complex regulatory environment. The company's services are designed in direct response to the growing administrative and legal challenges surrounding the No Surprises Act and various state-level balance billing laws.

CollectionPro's services operate across three primary tracks that address different aspects of healthcare reimbursement challenges. The Federal No Surprises Act IDR Management establishes open negotiation workflows, drives powerful IDR appeals, and supervises the federal arbitration process through the national dispute portal. State Surprise Bill and IDR Resolution provides custom-tailored compliance processes for each state's unique timelines, laws and documentation standards. Negotiation and Settlement Optimization leverages advanced data modeling and proprietary benchmark analytics to identify the most equitable reimbursement outcomes.

What distinguishes CollectionPro is its performance-based compensation model that guarantees providers pay only when recoveries are achieved. Under this contingency framework, compensation is tied directly to measurable reimbursement results—if no additional funds over the payer's offer are secured, the provider owes nothing. This reinforces CollectionPro's commitment to transparent, value-driven partnerships and financial fairness. The model also includes advancing all administrative and arbitration costs during the trial period, ensuring complete predictability for clients.

Across the United States, healthcare providers face mounting pressure from declining payer reimbursements, delayed arbitration outcomes, and ever-evolving regulatory mandates. CollectionPro directly targets all pending claims for better reimbursements by helping providers recover underpaid claims faster through expert-driven IDR filings and timely responses. The service improves reimbursement accuracy with real-time, comparative rate analytics and ensures compliance with both NSA and state-specific arbitration frameworks. Administrative costs are reduced by replacing manual workflows with automated reconciliation and dispute management tools, while integrated dashboards provide full visibility into payment trends and dispute outcomes.

CollectionPro upholds HIPAA compliance, advanced cybersecurity standards, and robust Business Associate Agreement protocols across all engagements. Its infrastructure offers complete audit trails, PHI encryption, and continuous data integrity monitoring—providing healthcare providers with peace of mind and regulatory assurance. The company's team brings together decades of experience in claims recovery, payer relations, and dispute resolution management, serving as both an operational partner and revenue advocate to deliver measurable improvements in cash flow and financial sustainability without adding administrative burden.